F.A.Q's
Have a burning question?? Today is your lucky day!!
Do you gift wrap?
Yes, we are happy to offer gift wrapping for your gorgeous items, free of charge! Our wrapping changes from time to time but always looks fantastic with the use of good quality papers & raphiella ribbon. If required, we can also hand write a personal message on a gift tag or card to make your gift shopping hassle-free ~ check out our huge selection selection of greeting cards for all occasions under "Cards & Wrap". Just let us know what you would like written in the comment section when you place your order.
Do you have sales?
We do put select items on sale and run various sales throughout the year. Make sure you sign-up for our newsletter to get the heads-up on sales, special offers and to find out what’s going on instore. Also, check out our sale section HERE
Can I visit you?
Yes, why not!? We would love you to visit! Our store is located in Geraldton, 400 odd kms north of Perth on the sunny coast of Western Australia. Located centrally in the mall section of Geraldton's main street - 94 Marine Terrace - look for our bright Geraldton streetscape logo!
Which forms of payment do you accept?
Our online shop accepts PayPal, Visa, Master Card and AfterPay. Our Geraldton shop accepts Visa, Master Card, AfterPay & cash.
Privacy ?
Personal information is collected via electronic forms when you order a product or subscribe to our newsletter. Your information will not be provided to third parties.
Can I track my order?
Yes, we will let you know your Australia Post or TNT tracking via email once your parcel is on the road.
How do I contact you about your online shop or online purchases I make?
Do not hesitate to email us at hello@thebrightsidestore.com.au with any enquiries. Or if you would prefer to speak to us, please call us at our store on 08 99218527 during store opening hours Monday to Friday, 9am to 5pm and on Saturdays, 9am to 4pm. Please remember that we are based in W.A (if calling from interstate) and to check the time difference from where you are calling - we might still be in bed or having our morning coffee if you call too early!